Spending mobile data since 28th despite having active home fibre connection & shiftin a house within 9 km

The customer service I have received has gone on to a state of harassment now. I created a relocation requst after spending days to Just speak to anyone from supersonic. On 28th May i got a message saying my relocation request is done. I have been tryiny to get hold of anyone since then. On 2nd June, I get a message saying sorry for the delay. No other contact since. We have spend more than 200R just waiting on the customer care line. In desperation, have sent mail to the one email address they have on their website, which anyway atleast says that it is not monitored. At this point i just want to cancel my contract all together, have been trying to do so from yesterday, but no response here as well. Spending mobile data since 28th despite having active home fibre connection & shiftin a house within 9 km