DR
Darryl R

1 reviews | Active since Jan 2012

09 Jan 2022, 10:51

Speeds have decreased dramatically over the past few months and no one is answering my queries.

I have brought this query to MTN and Supersonic numerous times over the past few months, but no one is getting back to me.

We have been having terrible throughput on our Fixed LTE and MTN LTE in our neighborhood over the past few months. MTN mobile LTE used to be 70Mbps+ it is now under 10Mbps. Our Fixed LTE with Supersonic used to be 40Mbps+ it is now on average 5Mbps.

I have sent numerous speed tests, and ping numbers as well as packet losses to so many people, and again…nothing.

0
Replies (1)
Supersonic
Supersonic 's reply10 Jan 2022, 07:06
Official
Good day  Darryl L
We apologise for the frustration caused, please note that i am looking into your account and will revert back to you as soon as possible.

Regards
SN