1 reviews | Active since May 2021
**** speed
I am a new custome to superdonic and ai already have issues, I have a issue with the speed. The first 4 days best service download and upload 40+ tested everyday morning afternoon and at night even during "peak" times and got that speed until a few days ago I got home and no internet. Followed the instructions on the whatsapp for when there is slow speed and did a speedtest after 5 minutes it showed 0 ping 0 download and 0 upload, rebooted the router (that was supp**** by supersonic)and got the same results after that I phoned the call centre and they said that they will check on the system and after 2-3 minutes they said I must reboot my router, so after that the internet was there but it was slow like under 10mb and when I told the agent it was slow and I wasn't getting my speeds like in the beginning he said that it could be of the peak times, which is a pot of **** in my books so does supersonic just deliver very good speeds for the first week and don't care afterward or do you just throttle the speeds because I get better speed on my normal simcard for my phone than on supersonic so don't come with that peak times excuse as I have done speed tests in 2 in the morning and same thing so fix my slow internet and give me the speeds I had or I cancel. ps. It is the uncapped MTN supersonic deal for R999 a month
I sincerely apologise for the frustration caused. Kindly allow me a moment to follow up on your query and I will provide the necessary feedback.
Kind regards, Sandra
I sincerely apologise for the frustration caused. Kindly allow me a moment to follow up on your query and I will provide the necessary feedback.
Kind regards, Sandra
