SOS!!!

I seriously have much better things to do with my time, yet I’m back here again. I cannot be dealing with the same issue over and over. Every time there is a power outage (frustrating as that alone is), I have to come to terms with parting with hundreds of rands (and at least an hour of my day) trying to get help from Supersonic after power is restored. It looks to me that the router you guys gave me (I had no say in the brand) is malfunctioning. I humbly request that you deploy a technician to come change it, no questions asked! And please may I have my network connection restored seamlessly after an outage. Also, stop having your valued customers deal with your useless customer care team while you sit behind desks and do nothing! It’s pathetic.