1 reviews | Active since Aug 2011
Sonic herotel is Manipulative *****
This is a service provider no one should even think about considering... They first ******* me into a contract saying it is a month to month. YET IT IS NOT. They will suspend your service and still charge you the monthly fee. I thought by taking the most expensive package will give our family the best service it’s even worse. The people you get on line treats you like **** as if they doing you a favour. That’s if you get hold of them. The technicians I must say they were okay, they tried at-least. But the rest don’t know customer service. I pay R714 for a 5meg line yes a 5meg line how pathetic and no one is the to advise better although they have other packages. Now at this moment I can’t even send a video on Whatsup. Every weekend the service is down and we have a smart tv and wireless devices and I work from home now just imagine the implications.
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please be advised one of our Superstars will be in contact with you shortly.
Warm regards
WN
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please be advised one of our Superstars will be in contact with you shortly.
Warm regards
WN
