KH
Khethukuthula H

1 reviews | Active since Dec 2019

10 Mar 2022, 16:33

Some efforts in making sure your customers are happy would be nice .

I'm on a recurring payment option with S, i changed my card details little did i know that it will affect debit order , so my service got cut off , held for 2 days to be told why I was cut off , the 7th day after calling everyday for assistance I receive a link to pay immediately and service still not active , its the 10 day and still no service , Today i spoke to Pulane and she was so not interested in seeing I get sorted and told me ill have to wait till Vuma decides to reply , I've been calling everyday Now please tell me when will I eventually be able to get assisted with my long awaited query , mind you I'm also walking from home .

0
Replies (1)
Supersonic
Supersonic 's reply10 Mar 2022, 16:43
Official
Good Day Khethukuthula,

Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.

Kind Regards,
LB