1 reviews | Active since Mar 2020
I wanted wifi at my house and i called Evotel and they said they will assist however the service provider will be supersonic i said ok. I signed up and did everything with Evotel we finished and they delivered then i had to wait for supersonic to call and give me a way forward but since they took forever i decided to call and sign up, they were very helpful with the sign up and constantly called to remind me to accept the debit order mandate, called again to walk me through accepting the mandate on their platforms. I called few min afterwards to tell them to correct the delivery address and that's when things got real i could only get through to them surely after the 10th call and they promised to fix it to my surprise its still not fixed. I called on Friday to find out when they will come deliver my rooter i was told it will take 7-14 days to deliver a router so during the weekend i did my research and found out there are other fiber providers that deliver the router within 24 hours so the whole of today from 8am i have been calling them to cancel so that i can at least start using the fiber i signed up for this year instead of next year but i cannot get through, i opted for the call backs more than10 time in 2 hours and still nothing so i guess i everything of theirs you do this year and they will respond next year. Supersonic if u see this plz cancel my order i will not wait till next year i found someone who will provide service this year
Best regards,
Best regards,
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