RM
Renier M

1 reviews | Active since Jul 2015

10 Aug 2021, 15:06

Sigh....

App**** for a sim replacement on the 2st of August after i decided to keep them after the cancelation so far regretting my choice to do so

have no heard back from them after getting a case number and phoning them is a waste of time as you on hold for over 50 mins every time ...

do not even have comment's anymore for this pathetic service you receive from them

as of this stage i till do not know what is happing with this request they ignore you on twitter direct message you phone them they say its at the pm after you wasted more than an hour or the phone and still you end with nothing

so can anyone ell me what the hell is going on ?

0
Replies (3)
Supersonic
Supersonic 's reply10 Aug 2021, 15:09
Official
Good day Renier. 
Thank you for reaching out to Supersonic. Kindly be advised that I will be looking into your query. 
Kind regards, Nonhlanhla
RM
Renier M's update10 Aug 2021, 23:12
Reviewer Update
Alrighty but from what i have seen so far and experienced with you not expecting anything … it cant take this long to replace a simple thing…
RM
Renier M's update12 Aug 2021, 09:38
Reviewer Update
still waiting with no updates this what so ever... you going to wake up anytime soon or should i take it a step further?