SHOCKINGLY POOR CUSTOMER SERVICE HELPLINE

Supersonic is the 1 and only “service” provider with a “customer service” “helpline” where one is always caller number8, ALWAYS! I have called them so many times in the last 2wks to know that one has to hold for 28-30min before being caller number1 and then hold on a further 8-10min as “caller number1” before actually speaking to anyone, if at all, because there’s also the high likelihood that they just cut the call after one has been holding for 38-40min. HONESTLY SHOCKING, Supersonic, even under COVID constraints, this is SHOCKINGLY POOR. Rather just close down your “customer service” “helpline” because you’re not providing any customer service, nor any help to YOUR customers on that line. SHOCKING!!!