AJ
Alton J
1 reviews | Active since Jul 2020
02 Sept 2021, 12:18
Shockingly bad service
Yet again more shockingly bad service from Supersonic - Case number: CAS-790096-L2J2T2. This was logged on the 19th August. After repeated promises that someone will attend this issue... I am STILL waiting for feedback. The problem persists and speed issues are worse now than before. Perhaps time to take my business elsewhere....
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Replies (2)
Supersonic 's replyOfficial
02 Sept 2021, 13:02Good day Alton J
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and will revert back to you shortly.
Kind regards
SN
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and will revert back to you shortly.
Kind regards
SN
Supersonic 's reply02 Sept 2021, 13:02
Official
Good day Alton J
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and will revert back to you shortly.
Kind regards
SN
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and will revert back to you shortly.
Kind regards
SN
AJ
Alton J's updateReviewer Update
08 Sept 2021, 12:08Six days later and not one follow up on this issue - Supersonic is truly the worst ISP I have had the displeasure of dealing with ...
AJ
Alton J's update08 Sept 2021, 12:08
Reviewer Update
Six days later and not one follow up on this issue - Supersonic is truly the worst ISP I have had the displeasure of dealing with ...