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shongi M
1 reviews | Active since Feb 2019
17 Mar 2021, 13:56
SHOCKING TERRIBLE SERVICE AND TURN AROUND TIME!!!!!!!!!!!!
The worst service ,I have ever received, we have been waiting for a wifi connection for over a month now,every time we call the sales consultant gives us a new turn around time, that they never seem to meet. We have spent over R800 In airtime calling supersonic to assist and to no avail, they also have a useless WhatsApp platform where they just ignore queries...NEVER USE THEM,EVER!!!!!!!!!!!!!
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Replies (2)
Supersonic 's replyOfficial
17 Mar 2021, 14:27Good day Shongi .
My sincere apology for the inconvenience and delays caused. I will be in contact with the relevant departments to get this resolved as a matter of urgency.
Kindest Regards,
Joshua
My sincere apology for the inconvenience and delays caused. I will be in contact with the relevant departments to get this resolved as a matter of urgency.
Kindest Regards,
Joshua
Supersonic 's reply17 Mar 2021, 14:27
Official
Good day Shongi .
My sincere apology for the inconvenience and delays caused. I will be in contact with the relevant departments to get this resolved as a matter of urgency.
Kindest Regards,
Joshua
My sincere apology for the inconvenience and delays caused. I will be in contact with the relevant departments to get this resolved as a matter of urgency.
Kindest Regards,
Joshua
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shongi M's updateReviewer Update
17 Mar 2021, 14:49Hi Joshua,
I hope this will be indeed sorted and is not just another copied and pasted response ,a business cannot treat new sales this way !,its very disappointing...
I hope this will be indeed sorted and is not just another copied and pasted response ,a business cannot treat new sales this way !,its very disappointing...
sM
shongi M's update17 Mar 2021, 14:49
Reviewer Update
Hi Joshua,
I hope this will be indeed sorted and is not just another copied and pasted response ,a business cannot treat new sales this way !,its very disappointing...
I hope this will be indeed sorted and is not just another copied and pasted response ,a business cannot treat new sales this way !,its very disappointing...