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michele R
1 reviews | Active since Mar 2017
23 Aug 2023, 19:38
Shocking service!
I am still waiting since 19th August. And you will be expecting my payment!
Good day
Supersonic Case ref: CAS-***-N3Z2Q6
Thank you for contacting Supersonic support. Your support request has been noted and is currently being attended to by one of our support engineers. We have also marked your case as the highest priority.
Supersonic ticket has been escalated and onsite contractors will be in touch soon to arrange what is needed. Thank you for your patience during this, much appreciated and sincerest apologies for this inconvenience.
Warmest regards, Supersonic Support Team
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Replies (2)
Supersonic 's replyOfficial
23 Aug 2023, 20:23Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's reply23 Aug 2023, 20:23
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
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michele R's updateReviewer Update
26 Aug 2023, 16:15I am still waiting. This service is shocking! Unacceptable. Pity there isn't a rating from -10 to 0!
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michele R's update26 Aug 2023, 16:15
Reviewer Update
I am still waiting. This service is shocking! Unacceptable. Pity there isn't a rating from -10 to 0!