Shocking service!

I am shocked how bad this client service is! Internet been down for 4 days. After phoning Supersonic they keep giving frogfoot the fault. Just to do my own investigation with frogfoot to find out Supersonic cancelled my line!!! And confirming with supersonic my account is up to date they still cannot give me an answer when my line will be activated! After how many phone calls and constantly messages up and down no on still phoned me till date and every day its 24hours to activate again. Its pathetic to say the least!!! And still no internet after just paying again! How do they send a cancelation to frogfoot and no one can answer me??? I am shocked that this service is here for the public. Absolote nonsense! I am paying for some idiots mistake!!! Will never use them again