CW
Conrad W
1 reviews | Active since Jan 2019
10 Jul 2020, 13:07
Shocking Client Service
Shocking client service. Have been trying to activate my internet line for almost a week now. No communication as to what the progress on the case is with me constantly having to phone in with little response. The term "escalation" is also non-existent in their world. Wish I had another service provider to choose from.
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Supersonic 's replyOfficial
11 Jul 2020, 09:01Hello Conrad,
I am looking into this as a matter of urgency and have reached out to the connectivity team to ascertain why there is a delay. They will be in touch as soon as possible to resolve this matter. My apologies for the inconvenience caused.
Regards,
Sandra
I am looking into this as a matter of urgency and have reached out to the connectivity team to ascertain why there is a delay. They will be in touch as soon as possible to resolve this matter. My apologies for the inconvenience caused.
Regards,
Sandra
Supersonic 's reply11 Jul 2020, 09:01
Official
Hello Conrad,
I am looking into this as a matter of urgency and have reached out to the connectivity team to ascertain why there is a delay. They will be in touch as soon as possible to resolve this matter. My apologies for the inconvenience caused.
Regards,
Sandra
I am looking into this as a matter of urgency and have reached out to the connectivity team to ascertain why there is a delay. They will be in touch as soon as possible to resolve this matter. My apologies for the inconvenience caused.
Regards,
Sandra