YD
Yusuf D
1 reviews | Active since Apr 2022
10 Apr 2024, 19:03
Service from 10 to 0
For the last three days ive been trying to get hold of an Supersonic agent.I called them and holding on forever,open up tickets no response,tried via WhatsApp no luck. I've been with them for a couple of years and didn't had any problems so far,but nowadays they have gone from a 10 to a 0 very quickly. They only respond quick if you didn't pay them.
Helpful (0)
Replies (1)0
Replies (1)
Supersonic 's replyOfficial
12 Apr 2024, 12:48Good day, Yusuf,
On behalf of Supersonic, I want to sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly reply privately with your ID/account number in question, and a brief description of your query so we can assist you promptly.
Kind regards,
AM
On behalf of Supersonic, I want to sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly reply privately with your ID/account number in question, and a brief description of your query so we can assist you promptly.
Kind regards,
AM
Supersonic 's reply12 Apr 2024, 12:48
Official
Good day, Yusuf,
On behalf of Supersonic, I want to sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly reply privately with your ID/account number in question, and a brief description of your query so we can assist you promptly.
Kind regards,
AM
On behalf of Supersonic, I want to sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly reply privately with your ID/account number in question, and a brief description of your query so we can assist you promptly.
Kind regards,
AM