1 reviews | Active since Nov 2017
Sends debt collectors after you but can’t provide you a statement of outstanding bills
SuperSonic has had a change in their book keeping team and ever since their customers or ex customers or people who were never customers are being handed to debt collectors with no prior notice.
I’ve been harassed by this company for over a month already for a bill I apparently owe. We haven’t been with SuperSonic for almost 5 years. They sent debt collectors after us without ever notifying us prior to our “supposed” outstanding bill. Every time the debt collectors phone we ask them to send us the statement so we can see what exactly is outstanding. But not a single one has been able to produce a statement for us to view. Instead they just keep calling and we keep asking them for a statement. I’m beginning to suspect that supersonic just made random bills up out of thin air about many of their supposed outstanding bills.
How is it fair that companies can just hand you over to debt collectors, destroying your credit rating in the process with no proof? How is it they’re allowed to do that to people without giving the customer notice? How is it fair that people can’t even defend themselves against such claims without their credit rating being destroyed? Your company is ****.
We have escalated your query to our billing department so they can investigate, and feedback will be provided as soon as possible.
Kind regards,
AM
We have escalated your query to our billing department so they can investigate, and feedback will be provided as soon as possible.
Kind regards,
AM
