********!!! Disgusting service, No Manners
I’m actually disgusted how dare you guys close my ticket without even resolving the issue.
You guys are robbing me day light, I want to cancel this stupid service as I have gone to rain very convenient, ordered my roofer Monday and I’m up and running with no interruption, speed is fast and cheaper and most of all their value their customers.
I want my money back and come collect your equipment!!!
Helpful (0)
Replies (4)0
Replies (4)
Supersonic 's replyOfficial
22 Sept 2021, 13:50 Good day Fikile.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
Kind regards, Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
Kind regards, Nonhlanhla
Supersonic 's reply22 Sept 2021, 13:50
Official
Good day Fikile.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
Kind regards, Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
Kind regards, Nonhlanhla
's updateReviewer Update
22 Sept 2021, 14:55Which proof of payment do you require please be specific
's update22 Sept 2021, 14:55
Reviewer Update
Which proof of payment do you require please be specific
's updateReviewer Update
22 Sept 2021, 17:24So why was I not advice of that payment was not received,just want to cancel!!!
's update22 Sept 2021, 17:24
Reviewer Update
So why was I not advice of that payment was not received,just want to cancel!!!
's updateReviewer Update
22 Sept 2021, 18:21Thank you, I’ve gone with another provider and I’m up and running!!!My experience with supersonic has been a nightmare and was hurts the most is ive been a customer for 2years now going to 3 but you guys never appreciated that!!! Worse your agents kept dropping calls on me, instead of letting me know that payment was not made for this month and would have paid.
I had much to deal with this month and was home since the beginning of September as I lost a family member and to my return on Sunday my line was off and no one bothered to tell me the reason why!!!
Thank you for the experience I had which was disgusting and appalling, I work in customer care and I always make sure experiences the best journey!!!
I had much to deal with this month and was home since the beginning of September as I lost a family member and to my return on Sunday my line was off and no one bothered to tell me the reason why!!!
Thank you for the experience I had which was disgusting and appalling, I work in customer care and I always make sure experiences the best journey!!!
's update22 Sept 2021, 18:21
Reviewer Update
Thank you, I’ve gone with another provider and I’m up and running!!!My experience with supersonic has been a nightmare and was hurts the most is ive been a customer for 2years now going to 3 but you guys never appreciated that!!! Worse your agents kept dropping calls on me, instead of letting me know that payment was not made for this month and would have paid.
I had much to deal with this month and was home since the beginning of September as I lost a family member and to my return on Sunday my line was off and no one bothered to tell me the reason why!!!
Thank you for the experience I had which was disgusting and appalling, I work in customer care and I always make sure experiences the best journey!!!
I had much to deal with this month and was home since the beginning of September as I lost a family member and to my return on Sunday my line was off and no one bothered to tell me the reason why!!!
Thank you for the experience I had which was disgusting and appalling, I work in customer care and I always make sure experiences the best journey!!!