lM
letta M
1 reviews | Active since Mar 2022
02 Aug 2022, 12:22
******** called supersonic
aftercancelling my subscribtions months ago the **** supersonic debited my account with an mount of R250,i have been calling asking for their supervisor.all od them have been in meetings since lastweek or supervisors are working from home they cant get hold of them.
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Replies (2)
Supersonic 's replyOfficial
02 Aug 2022, 14:30Good day, Letta,
On behalf of Supersonic, I sincerely apologise for the negative experience that you had with our contact centre team. Anything less than ensuring you receive satisfactory customer experience is completely unacceptable.
I will be doing a follow-up regarding your query and I will revert with feedback.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience that you had with our contact centre team. Anything less than ensuring you receive satisfactory customer experience is completely unacceptable.
I will be doing a follow-up regarding your query and I will revert with feedback.
Kind regards,
AM
Best regards,
Supersonic 's reply02 Aug 2022, 14:30
Official
Good day, Letta,
On behalf of Supersonic, I sincerely apologise for the negative experience that you had with our contact centre team. Anything less than ensuring you receive satisfactory customer experience is completely unacceptable.
I will be doing a follow-up regarding your query and I will revert with feedback.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience that you had with our contact centre team. Anything less than ensuring you receive satisfactory customer experience is completely unacceptable.
I will be doing a follow-up regarding your query and I will revert with feedback.
Kind regards,
AM
Best regards,
Supersonic 's replyOfficial
02 Aug 2022, 14:39Good afternoon, Letta,
The R250 that was charged is for router collection. Furthermore, I have requested our manager to contact you.
Kind regards,
AM
The R250 that was charged is for router collection. Furthermore, I have requested our manager to contact you.
Kind regards,
AM
Best regards,
Supersonic 's reply02 Aug 2022, 14:39
Official
Good afternoon, Letta,
The R250 that was charged is for router collection. Furthermore, I have requested our manager to contact you.
Kind regards,
AM
The R250 that was charged is for router collection. Furthermore, I have requested our manager to contact you.
Kind regards,
AM
Best regards,