CW
Courtney W
1 reviews | Active since Aug 2015
08 Jun 2022, 12:19
********
Hi
I placed an order for an LTE Device in March it it was cancelled on the 11th of March and was told that I would be refunded within 21 days. It is now 3 months later and I have been told all sorts of stories. They claim that they had already refunded me my money in February! How is that possible??? I sent through all the proof that they needed and they have suddenly gone mute on me and not replying to my emails and closing all my support tickets without any reply as well.
I am going to make it my life mission to make sure that nobody that I know or is close to me will sign up with these ******!!!!!
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Replies (4)0
Replies (4)
Supersonic 's replyOfficial
08 Jun 2022, 12:26Good Day Courtney, thank you for contacting us. We do sincerely apologize for the delay in this matter. Kindly send us a direct message so that we can assist you with your query. Regards Supersonic
Supersonic 's reply08 Jun 2022, 12:26
Official
Good Day Courtney, thank you for contacting us. We do sincerely apologize for the delay in this matter. Kindly send us a direct message so that we can assist you with your query. Regards Supersonic
CW
Courtney W's updateReviewer Update
08 Jun 2022, 13:48Why do you need a direct message? I have provided you will all the information that you need. I have sent countless emails and logged tickets and have all fallen on deaf ears
CW
Courtney W's update08 Jun 2022, 13:48
Reviewer Update
Why do you need a direct message? I have provided you will all the information that you need. I have sent countless emails and logged tickets and have all fallen on deaf ears
Supersonic 's replyOfficial
08 Jun 2022, 14:13Good day Courtney, we are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. your query has been attended to.
Supersonic 's reply08 Jun 2022, 14:13
Official
Good day Courtney, we are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. your query has been attended to.
CW
Courtney W's updateReviewer Update
08 Jun 2022, 14:30What do you mean that my query has been attended to? "We put great importance on the quality of our services and the satisfaction of our customers.", This is not what I read on this platform. Did you even see your rating or go through all the reviews?
CW
Courtney W's update08 Jun 2022, 14:30
Reviewer Update
What do you mean that my query has been attended to? "We put great importance on the quality of our services and the satisfaction of our customers.", This is not what I read on this platform. Did you even see your rating or go through all the reviews?