JW
Jacqui W

1 reviews | Active since Jul 2021

29 Jul 2021, 14:01

****, do not use them

The utter disgust I’ve received in bad service by Supersonic is the height of it all. My wifi has been cut off since 3 Jun 2021. Due to billing issues I have no freaking clue off and this is not the 1st time my line has been cut for the same issue 3 times already. crm:***

I’m tired of sending proof payments. Your agent Haylay from Cometprojects is no help and just as bad, monies for 6 months were paid into the Cometprojects account for my account, I never received not proof of money being allocated to my account. Now Supersonic says they never received any payments. Im frustrated to the core. I’ve been on email with Minnah Modisane, Administrator: Finance even her no help no word no nothing regarding my account and issues.

This is disgusting I work from home, kids do home schooling and we have suffered to the core. What’s worse I’ve even paid for last month and I had no wifi the whole of last month it’s almost 2 months now.

Are even affiliated with Cometprojects or this is all a ****?

0
Replies (2)
Supersonic
Supersonic 's reply29 Jul 2021, 16:35
Official
Good day Jacqui. 
I sincerely apologise for the frustration caused. Kindly be advised that I will be looking into your query and I will assist. 
Kind regards, 
Nonhlanhla
JW
Jacqui W's update29 Jul 2021, 19:52
Reviewer Update
I don’t want words, your apologies means zero to me. Y’all have cause me money of buying data and frustration causing me stress. I want my wifi reactivated or refund my money. No man this is *******.