JE
Janelle E

1 reviews | Active since Jan 2021

22 Feb 2021, 17:01

**** Company

This company is a complete ****. I pay my premiums every month but month in and month out they keep switching off my router. Every month I need to constantly call them to switch my router back on and they always have stories. First I was told my sim card is in another person name which does not make send when I registered I used my name, second time they said that I cancelled my subscription but I pay monthly how can they cancel without my knowledge. I am highly disappointed as they keep doing the same thing every month. I would not recommend them to any one rather stay away from this company.

0
Replies (1)
Supersonic
Supersonic 's reply23 Feb 2021, 09:19
Official
Good day Janelle E,

My sincere apology for the frustration and inconvenience caused. I will be in contact with the relevant departments to resolve the matter.

Kindest regards,
Joshua