WM
Wayne M

1 reviews | Active since Jan 2020

02 Dec 2021, 16:09

SAVE YOURSELF THE PAINFUL PROCESS

This is my second review and still nothing has been done.

I have been requesting Supersonic now for more than a week almost every single day and even have called our lawyers to get involved.

Still they have failed and refused to send me the VC Number for the cancellation so that Afrihost, which by the way is far superior in customer service cannot activate my line due to them holding my fibre line hostage.

0
Replies (4)
Supersonic
Supersonic 's reply02 Dec 2021, 17:05
Official
Good day, Wayne,
Apologies for the inconvenience caused. Please allow me time to investigate and please let me know what time would be suitable for me to call you tomorrow morning for feedback. 
Kind regards
AK

Best regards,

WM
Wayne M's update02 Dec 2021, 17:18
Reviewer Update
I have been waiting for the last review I posted for a callback.
Supersonic
Supersonic 's reply02 Dec 2021, 17:49
Official
Good day Wayne,
What time will suit you tomorrow morning for a callback?
Regards
AK

Best regards,

Supersonic
Supersonic 's reply03 Dec 2021, 13:22
Official
Good day, Wayne
With reference to our conversation, telephonically, our Team is already looking into the matter.
Kindest Regards 
AK

Best regards,