Safe yourself the grief and find a different SP

Summary tech support sucks, they never follow up, you do. Their billings department is worse and good luck trying to get a refund even though they acknowledged and promised one as is due. Please save yourself the grief. This is my experience.My sim card never worked, I reached out multiple times and after 3 days of me being the one to keep reaching out, doing exactly what customer support says and providing proof I decided to invoke the cancellation rule. So sim arrived 21 June, cancelled 24 June. 30 June money goes off ( I prepaid so no deduction should have occured). Today is 17 Aug I am following up again for the 4t time for the refund of both payments which I was promised on th 4th of July ( after I prompted them again). Today it's " I'll send this credit request to finance" for the 3rd time!