(SAD) Poor customer service

This is a Mickey Mouse company... I have ordered the 10 meg LTE for R499 line on the 25th of August and made payment, today is the 1st of September still have nothing to show for what i have payed for. They keep messing the delivery address up. RAM has stipulated that they have a Mandaite with Supersonic not to change the delivery address VIA The client ''fair''... But Supersonic keeps giving incorrect address. I have even resorted to having the package be delivered to my work place again they messed it up this has happened concurrently since the 25th each and every day include the weekend because i know Ram wont deliver it on a weekend . I am so afraid i am not going to get my money back when i do cancel the order cos in there terms of conditions it stipulates that there is a 7 day cooling period so if i do cancel they will ether hit me with a courier fee or a cancelation fee which is R600. Tricky this supersonic stay away from them go to Rain less stress. There consultants right up to there supervision are in serious need of training awaiting a manager to speak to since 8:00am and its 11:23am now waisted cause..