KA
Kunal A

1 reviews | Active since Aug 2011

02 Apr 2025, 16:37

****s and *****s

If you want money ****** from your account this is the company to use. Even after cancelling services they will change their debit order details and ***** money from your account.

I was just debitted on the 1st of April for R1300 on my account after having no service since february 28th. I had requested on the 25th of February to have my line relocated to a new premesis. I had absolutely no response from Supersonic even after trying to call the call centre multiple times and logging tickets online.

I then recieve a call almost 3 weeks later after moving premises to assist me with relocating my line ( do people think we can wait around without internet for 3 weeks?)

I even advised the agent i had to get another deal because i had zero support from your company. And i advised him my location to collect the router from.

I then get debited R1378 this month because your company is *********** to assist with migrating my line in time? This is the most daylight ******* i have ever witnessed. My packaged only costed R479pm and i have now had 3 months worth of payments taken from my account!

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