BD
Brian D
1 reviews | Active since May 2023
09 May 2023, 09:43
********S
These ********s debited me for a router that they failed to collect even when I reminded them five times to come collect. Then they decided to force me to buy their router, I returned their router and asked that they refund me they said it will take 21, 21 days has passed still nothing the don't answer phones on whatsapp they keep saying they are escalating the matter. Cant believe they are part of MTN.
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Replies (3)
Supersonic 's replyOfficial
09 May 2023, 09:47Good day thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. We will have a look into your account. Kind Regard Supersonic Team
Supersonic 's reply09 May 2023, 09:47
Official
Good day thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. We will have a look into your account. Kind Regard Supersonic Team
BD
Brian D's updateReviewer Update
09 May 2023, 11:55Today one of you guys at the billing department Brenton put me on hold for 15min then hangs up on me. I don't care for your apologies get me my money.
BD
Brian D's update09 May 2023, 11:55
Reviewer Update
Today one of you guys at the billing department Brenton put me on hold for 15min then hangs up on me. I don't care for your apologies get me my money.
BD
Brian D's updateReviewer Update
10 May 2023, 11:59Day 24 of the 21 days that these ******* are suppose to have refunded me still no feedback from no one is saying anything.
Supersonic is worst thing that has ever happened MTN really needs go back and think about this department, no service at all you would think that there's only four people who work there. ********s.
Supersonic is worst thing that has ever happened MTN really needs go back and think about this department, no service at all you would think that there's only four people who work there. ********s.
BD
Brian D's update10 May 2023, 11:59
Reviewer Update
Day 24 of the 21 days that these ******* are suppose to have refunded me still no feedback from no one is saying anything.
Supersonic is worst thing that has ever happened MTN really needs go back and think about this department, no service at all you would think that there's only four people who work there. ********s.
Supersonic is worst thing that has ever happened MTN really needs go back and think about this department, no service at all you would think that there's only four people who work there. ********s.