PS
Phumzile S

1 reviews | Active since Jul 2014

10 May 2023, 20:57

*****s!!!!!

The billing for Supersonic is to rip customers off. I have an outstanding balance of R1900 that I have non idea what happened where I have been paying every month where I was informed that my contact would be a month to month basis. Firstly their credit control team does know what the hell their doing. They cannot recognize that I was paying a month which is dependent on when I get paid, Certain months I get invoiced for my top ups that I have and I have to pay again and for the month of March 2023 I got invoiced R600 three times. HOW DOES THAT EVEN HAPPEN I make additional payments but my balance keeps increasing monthly. It does not make sense I logged this via twitter and someone was supposed to call me back and I am still waiting. Supersonic is ripping me off!!!! April I was invoiced three times again for someone needs to investigate because there is nooooo way my account is right.

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Replies (1)
Supersonic
Supersonic 's reply11 May 2023, 08:36
Official
Good day thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. We will have a look into your account. Kind Regard Supersonic Team