1 reviews | Active since May 2021
S
Supersonic Super Sucks! It must surely be the worst ISP in the country. I cant even given them 1 Star. Nobody at the call center is able to assist us. Next level Technicians are also not able to assist us. Nobody calls us back. The last so called Technical Manager I spoke to even gave me a bogus email address. This is now week 6 and Supersonic is unable to rectify the problem. We have no service from 5pm in the afternoon. When somebody comes to work the next morning they turn us back on - anytime from 8.30am to 11am in the morning. We might be lucky enough to have a constant service for 4 - 5 hours a day. It seems nobody is accountable anymore. I can't even cancel the service. They have the Gaul to take my money at the end of the month.
We sincerely apologise for this. We have escalated the issue to the connectivity manager to assist as a matter of urgency.
Kind regards
Patience
We sincerely apologise for this. We have escalated the issue to the connectivity manager to assist as a matter of urgency.
Kind regards
Patience
