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Justin S

1 reviews | Active since Sept 2010

19 Mar 2021, 09:24

Run from Supersonic, RUN!

We have been without internet for a week and have just been informed that we will not have internet again for another week. This is ridiculous! I am so sick of trying to get hold of someone that will actually DO SOMETHING instead of their SUPERSTARS saying, sorry, but I can't help you. I am at my wits end. This company is happy to take your money, but don't provide the services. Just promises and lies!

0
Replies (2)
Supersonic
Supersonic 's reply19 Mar 2021, 13:56
Official
Good day, Justin.
My sincere apology for the delays and frustrations caused. I will be in contact with the relevant departments to get this resolved.

Kindest Regards,
Joshua

Best regards,

Supersonic
Supersonic 's reply19 Mar 2021, 13:59
Official
Good day Justin.

Please note an FLTE router will be sent to you with regards to the Nepic outage. Please follow the link for full details  https://portal.supersonic.co.za/notifications/***4_notification.html.. I have followed up with the project management office and will revert once I have the tracking number.

Kindest regards,
Joshua

Best regards,