******* SERVICE FROM SUPERSONIC - no WIFI for 3 weeks

Supersonic is a useless service provider, with no customer service s****s. i have had issues with my wifi for the last 3 weeks, and i have had no positive response to resolving my issue. From the start of my subscription to supersonic, i have had endless issues. with my connection, the speed, the service. i have to literally beg someone to assist me. I had asked someone to come out to fix my issue last week Monday 23 March 2020. they had said a technician will come out at 9am. Nobody pitched, i had been trying to contact them 0n ***, NOBODY answers!.

I Demand that a manager or managers superior calls me, i dont know why supersonic is so secretive about there management, because apparently the agents are not allowed to give managers details. So then how do we escalate issues> must we just beg and plead ? must we just go in circles trying to phone a none responsive call centre?

UTTER *******! and please dont use this lockdown as an excuse. Because my issue has been outstanding for 3 weeks now.