HC
Henlo C

1 reviews | Active since Aug 2019

30 Nov 2021, 07:02

******* ISP

Listing the companies Pro's and Con's

Pro's: -Quick connection and delivery

Con's - Terrible F-LTE connections - 0 customer support (arrogant support staff and managers) - 0 respect to their customers - charges you for your router even though you have been with them for 24+ months and asked for it to be returned telephonically and over email. - Suspends my internet package 2 days early, yet still charging me for the following month. - Promises quotes on antenna upgrades happens 6 months later. - Have not received 1 email communication since I've given notice.

Fact is terrible service, terrible execution and just plainly a PAIN! I would not recommend this service to my worst enemy.

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Replies (3)
HC
Henlo C's update30 Nov 2021, 16:06
Reviewer Update
Any feedback yet?
HC
Henlo C's update01 Dec 2021, 16:30
Reviewer Update
Well I just received an SMS stating I am being debited from Supersonic for 2499 (which is the router price)

I HAVE EMAILED, FACEBOOK MESSENGER and PHONED IN.. Can you guys just stop trying to ***** my money
HC
Henlo C's update02 Dec 2021, 07:36
Reviewer Update
Money has been taken out of my account without authorization, amount of R 2,499.00