TM
Thabang M
1 reviews | Active since Jan 2021
22 Apr 2021, 12:21
******* ISP
I call serveral times with no help, even requested to speak to the manager on shift and he refused (Kyle Amoonsamy) thats his name. It shows how *********** they are,they dont value their customers.
Vumatel/supersonic they are just full of empty promises, till this day, my Internet is not working, everything is just on their system but they failling to resolve the simple issue that can take an hour.
Helpful (0)
Replies (5)0
Replies (5)
Supersonic 's replyOfficial
22 Apr 2021, 17:28Good evening Thabang M.
Thank you for reaching out to supersonic fibre. We are sincerely sorry for the unsatisfactory sevice you have received. We will follow up on your behalf and advise.
Kind regards.
Thando.
Thank you for reaching out to supersonic fibre. We are sincerely sorry for the unsatisfactory sevice you have received. We will follow up on your behalf and advise.
Kind regards.
Thando.
Best regards,
Supersonic 's reply22 Apr 2021, 17:28
Official
Good evening Thabang M.
Thank you for reaching out to supersonic fibre. We are sincerely sorry for the unsatisfactory sevice you have received. We will follow up on your behalf and advise.
Kind regards.
Thando.
Thank you for reaching out to supersonic fibre. We are sincerely sorry for the unsatisfactory sevice you have received. We will follow up on your behalf and advise.
Kind regards.
Thando.
Best regards,
TM
Thabang M's updateReviewer Update
22 Apr 2021, 18:53All of you say the same, surely the above is your last response.
TM
Thabang M's update22 Apr 2021, 18:53
Reviewer Update
All of you say the same, surely the above is your last response.
Supersonic 's replyOfficial
22 Apr 2021, 21:00Good day, Thabang,
Please note there is an open and active case for the project management office to resolve ref: CAS-547741-F8Z2W7. I have requested for the supervisor to assist further.
Kindest regards.
Thando
Please note there is an open and active case for the project management office to resolve ref: CAS-547741-F8Z2W7. I have requested for the supervisor to assist further.
Kindest regards.
Thando
Best regards,
Supersonic 's reply22 Apr 2021, 21:00
Official
Good day, Thabang,
Please note there is an open and active case for the project management office to resolve ref: CAS-547741-F8Z2W7. I have requested for the supervisor to assist further.
Kindest regards.
Thando
Please note there is an open and active case for the project management office to resolve ref: CAS-547741-F8Z2W7. I have requested for the supervisor to assist further.
Kindest regards.
Thando
Best regards,
Supersonic 's replyOfficial
22 Apr 2021, 21:01Good day, Thabang,
Please note there is an open and active case for the project management office to resolve ref: CAS-547741-F8Z2W7. I have requested for the supervisor to assist further.
Kindest regards.
Thando
Please note there is an open and active case for the project management office to resolve ref: CAS-547741-F8Z2W7. I have requested for the supervisor to assist further.
Kindest regards.
Thando
Best regards,
Supersonic 's reply22 Apr 2021, 21:01
Official
Good day, Thabang,
Please note there is an open and active case for the project management office to resolve ref: CAS-547741-F8Z2W7. I have requested for the supervisor to assist further.
Kindest regards.
Thando
Please note there is an open and active case for the project management office to resolve ref: CAS-547741-F8Z2W7. I have requested for the supervisor to assist further.
Kindest regards.
Thando
Best regards,
TM
Thabang M's updateReviewer Update
23 Apr 2021, 10:42What is the ETA? I'm nearing the fourth week without no response, I always have to follow up,no one is bordering to provide update
TM
Thabang M's update23 Apr 2021, 10:42
Reviewer Update
What is the ETA? I'm nearing the fourth week without no response, I always have to follow up,no one is bordering to provide update