TN
Tshego N
1 reviews | Active since Jul 2021
21 Jul 2021, 17:12
******* company
I app**** for activation on 18/06/2021 and was told it would take 2 weeks before receiving a router. We have since been waiting longer than a month. I call them daily. I’m told Koketso is in charge of my activation and that she will call me back, she has never called me back. Nomzamo opened a case and said she would call me back, but never did. I speak to a new customer service agent each day and all they tell me that a case has been opened and someone will call me in 24-48hours. Useless company. Save yourself the stress.
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Replies (1)Supersonic 's replyOfficial
22 Jul 2021, 11:19 Good day Tshego N. Thank you for reaching out to supersonic fibre. We are sincerely sorry for the inconvenience caused. We will contact the relevant department for further investigation.
We will keep you updated as we follow up on your behalf.
Kind regards.
Thando.
We will keep you updated as we follow up on your behalf.
Kind regards.
Thando.
Supersonic 's reply22 Jul 2021, 11:19
Official
Good day Tshego N. Thank you for reaching out to supersonic fibre. We are sincerely sorry for the inconvenience caused. We will contact the relevant department for further investigation.
We will keep you updated as we follow up on your behalf.
Kind regards.
Thando.
We will keep you updated as we follow up on your behalf.
Kind regards.
Thando.
