MH
Mlungisi H

1 reviews | Active since Mar 2021

19 Mar 2021, 11:49

Router Sim Locked

supersonic just lock my router for no reason, didnt even move location. (FLTE-MTN)

0
Replies (5)
Supersonic
Supersonic 's reply19 Mar 2021, 14:12
Official
Good day Mlungisi,

My sincere apology for the inconvenience. I will be in contact with the relevant departments to assist further.

Kindest Regards,
Joshua

Best regards,

Supersonic
Supersonic 's reply19 Mar 2021, 14:17
Official
Hi Mlungisi,

I have unlocked the router for your location. Please note that this only happens to new routers as they get compliancy locked and unlocked by us so the router can get the correct tower connection. Please reboot the router in 60mins for the location unlock to work.

Kind regards,
joshua

Best regards,

MH
Mlungisi H's update19 Mar 2021, 15:52
Reviewer Update
Thank you,that was quick and helpful.my router is working now.????
MH
Mlungisi H's update19 Mar 2021, 15:53
Reviewer Update
Thank you,that was quick and helpful.my router is working now.
Supersonic
Supersonic 's reply19 Mar 2021, 16:51
Official
 Hi Mlungisi.

Thank you for the feedback have a great weekend further.

Regards,
Joshua 

Best regards,