BM
Brandon M
1 reviews | Active since Aug 2020
09 Mar 2023, 10:47
Ridiculously slow.
Placed my order. Vuma called me to set up a date. It was WAY too far. Contacted supersonic 4 times for them to contact VUMA to have it moved sooner. Supersonic just did not care. I wish I had gone with an ISP who would be willing to fight for their customers. Pathetic. A manager even called me. Such a joke.
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Supersonic 's replyOfficial
09 Mar 2023, 11:20Good day, Brandon,
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
Our Project Management Office team requested Vumatel to schedule the installation sooner than the date provided. Regrettably, they advised that their installation teams are fully booked.
Once again, apologies for the inconvenience caused.
Kind regards,
AM
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
Our Project Management Office team requested Vumatel to schedule the installation sooner than the date provided. Regrettably, they advised that their installation teams are fully booked.
Once again, apologies for the inconvenience caused.
Kind regards,
AM
Supersonic 's reply09 Mar 2023, 11:20
Official
Good day, Brandon,
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
Our Project Management Office team requested Vumatel to schedule the installation sooner than the date provided. Regrettably, they advised that their installation teams are fully booked.
Once again, apologies for the inconvenience caused.
Kind regards,
AM
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
Our Project Management Office team requested Vumatel to schedule the installation sooner than the date provided. Regrettably, they advised that their installation teams are fully booked.
Once again, apologies for the inconvenience caused.
Kind regards,
AM