GM
Garth M

1 reviews | Active since May 2021

31 May 2021, 14:07

Reviewed

I am so tired of phoning Supersonic each month, they are double billing me and I have been passed from pillar to post, given case numbers and never received a call from them to say that they have rectified the double billing. Supersonic finance department admit that the issue is on their side but still not fixed after 7 months. I even get rude sms every month to tell me that they are going to cut my service.

0
Replies (3)
Supersonic
Supersonic 's reply31 May 2021, 14:15
Official
Good day Garth M. Thank you for reaching out to supersonic fibre. We are sincerely sorry for  the inconvenience caused. We will contact the relevant department so that this issue can be resolved for you.

Kind regards.
Joshua.
GM
Garth M's update31 May 2021, 16:00
Reviewer Update
Joshua it would be great if a senior manager could contact me directly to sort this out please
GM
Garth M's update01 Jun 2021, 15:29
Reviewer Update
Still no response from Supersonic, the response on this forum is automated and does not get checked. The poor service continues