DL
Debbie L

1 reviews | Active since Jul 2019

02 Jul 2020, 12:16

Remove router to new premises

I would really not recommend supersonic fibre to anyone. You have no way of getting hold of the right people. You stay for hours on the phone to get through. The 1 consultant tell you 1 thing then when you follow up the next consultant tells you another thing. To get them to assist when you are moving from 1 premises to another is a complete nightmare..... cant work like this..... no goid service at all.

0
Replies (1)
Supersonic
Supersonic 's reply02 Jul 2020, 19:01
Official
Hello Debbie,

We are sorry to hear that you have not received satisfactory service from us. Kindly note that I have passed your information on to a customer experience agent so that we can ascertain what the issue is and how we can best assist.

Regards,
Sandra