DL
Debbie L
1 reviews | Active since Jul 2019
02 Jul 2020, 12:16
Remove router to new premises
I would really not recommend supersonic fibre to anyone. You have no way of getting hold of the right people. You stay for hours on the phone to get through. The 1 consultant tell you 1 thing then when you follow up the next consultant tells you another thing. To get them to assist when you are moving from 1 premises to another is a complete nightmare..... cant work like this..... no goid service at all.
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Replies (1)Supersonic 's replyOfficial
02 Jul 2020, 19:01Hello Debbie,
We are sorry to hear that you have not received satisfactory service from us. Kindly note that I have passed your information on to a customer experience agent so that we can ascertain what the issue is and how we can best assist.
Regards,
Sandra
We are sorry to hear that you have not received satisfactory service from us. Kindly note that I have passed your information on to a customer experience agent so that we can ascertain what the issue is and how we can best assist.
Regards,
Sandra
Supersonic 's reply02 Jul 2020, 19:01
Official
Hello Debbie,
We are sorry to hear that you have not received satisfactory service from us. Kindly note that I have passed your information on to a customer experience agent so that we can ascertain what the issue is and how we can best assist.
Regards,
Sandra
We are sorry to hear that you have not received satisfactory service from us. Kindly note that I have passed your information on to a customer experience agent so that we can ascertain what the issue is and how we can best assist.
Regards,
Sandra
