Release my line ASAP - NOw

Please may you kindly release my line ASAP, the installation has been done on the 8th of July. Still today no communication in relation to internet connection. I have made numerous call to remedy this issue and none of you came to the party. I have asked you to cancel since it is not working on my end and till today you have not released my line. I cannot wait for 30 days to notice where else I Have never used your services. Not even one day I was able to connect. The tech guy who came to activate, also didn't give feedback after he said he doesn't know what is the problem. Why I don't get connection. I am the one who is making an effort to be in touch with you, I wrote from Hellopeter and Facebook page and still no help from your side. Please immediately release my line so i can request internet from other ISP. Be mindful that I am not gonna be held responsible for an fee as I explained before, you failed and no one made means to communicate with me. I am also working and my job rely on having internet which at the monet I dont have. Release your line with immediate effect