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Wayne M
1 reviews | Active since Jan 2020
04 Apr 2022, 12:54
RELEASE MY LINE!!!
This is now the 5th review for Supersonic for the exact same issue.
They have been holding my fibre line hostage and make promises to follow up and release my line, but each and every single time I try to apply to a reputable ISP, they advise that this scrupulous business still refuses to release my line!!!
Helpful (0)
Replies (4)0
Replies (4)
Supersonic 's replyOfficial
04 Apr 2022, 12:56Good day, Thank you for reaching out to Supersonic and my sincere apologies for the frustration caused. Kindly send us a direct message with your account details and a description of your query so that we can assist you promptly. Kind regards, CL
Supersonic 's reply04 Apr 2022, 12:56
Official
Good day, Thank you for reaching out to Supersonic and my sincere apologies for the frustration caused. Kindly send us a direct message with your account details and a description of your query so that we can assist you promptly. Kind regards, CL
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Wayne M's updateReviewer Update
04 Apr 2022, 12:58I have already provided my ID Number in this review!!!
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Wayne M's update04 Apr 2022, 12:58
Reviewer Update
I have already provided my ID Number in this review!!!
Supersonic 's replyOfficial
04 Apr 2022, 13:43Good Day Wayne
We sincerely apologize for any inconvenience you may have experienced due to the delay in your line being released. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
I have sent this to our cancellations department to find out the reason for the delay in your line being released.
Regards
Supersonic J
We sincerely apologize for any inconvenience you may have experienced due to the delay in your line being released. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
I have sent this to our cancellations department to find out the reason for the delay in your line being released.
Regards
Supersonic J
Supersonic 's reply04 Apr 2022, 13:43
Official
Good Day Wayne
We sincerely apologize for any inconvenience you may have experienced due to the delay in your line being released. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
I have sent this to our cancellations department to find out the reason for the delay in your line being released.
Regards
Supersonic J
We sincerely apologize for any inconvenience you may have experienced due to the delay in your line being released. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
I have sent this to our cancellations department to find out the reason for the delay in your line being released.
Regards
Supersonic J
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Wayne M's updateReviewer Update
04 Apr 2022, 14:22Kindly provide the effective day of release as well as the reference.
My new service provider requests it urgently.
My new service provider requests it urgently.
WM
Wayne M's update04 Apr 2022, 14:22
Reviewer Update
Kindly provide the effective day of release as well as the reference.
My new service provider requests it urgently.
My new service provider requests it urgently.