SV
Stephanie V

1 reviews | Active since Jun 2021

02 Sept 2021, 11:07

RELEASE ME - I JUST WANT RID OF YOU

I cancelled my service with Super Sonic giving a months notice. I contacted them on the 10th, 24th and 31st to please make sure I am released because until they do so i cannot sign up with another service provider. Today is the 2nd. My account is deactivated and I still cannot sign up with another ISP. I am yet to have any f the promised call back from the 3 people i contacted. Supersonics lack of customer CARE, empty promises and pathetic service during the entire time of my contract with them is disgusting. I WOULD NEVER RECOMMEND THEM! BEWARE!!

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Replies (1)
Supersonic
Supersonic 's reply02 Sept 2021, 11:29
Official
Good Morning Stephanie V
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and will revert back to you shortly.

Kind regards 
SN