Refund R395 back,
i paid for Vuma fibre on the account provided when in communications with the whatsapp platform, on the 28 sep 21 i paid R395 to the standard bank account, the following day i phoned them to inform about my payment, they said its supersonic account not vuma, it will be refunded since it's Wednesday it will be put on refund request for Friday the 1st Oct i should send proof of payment immediately, i did that, till today i am not getting feedback even the consultant who i sent proof of payment to,
Helpful (0)
Replies (2)0
Replies (2)
Supersonic 's replyOfficial
07 Oct 2021, 16:11Good day
Thank you for reaching out to Supersonic. I apologise for the frustration caused, Kindly be advised that i will be looking into your query and will revert back to you.
Kind regards
SN
Thank you for reaching out to Supersonic. I apologise for the frustration caused, Kindly be advised that i will be looking into your query and will revert back to you.
Kind regards
SN
Best regards,
Supersonic 's reply07 Oct 2021, 16:11
Official
Good day
Thank you for reaching out to Supersonic. I apologise for the frustration caused, Kindly be advised that i will be looking into your query and will revert back to you.
Kind regards
SN
Thank you for reaching out to Supersonic. I apologise for the frustration caused, Kindly be advised that i will be looking into your query and will revert back to you.
Kind regards
SN
Best regards,
Supersonic 's replyOfficial
07 Oct 2021, 16:15White-roze T, Please note that a case for a refund is open with our billing team with reference CAS-830672-B3Z1Y3. I have made a follow up with the projects administrator to assist with the case.
Regards
SN
Regards
SN
Best regards,
Supersonic 's reply07 Oct 2021, 16:15
Official
White-roze T, Please note that a case for a refund is open with our billing team with reference CAS-830672-B3Z1Y3. I have made a follow up with the projects administrator to assist with the case.
Regards
SN
Regards
SN
Best regards,