TM
Tshepo M
1 reviews | Active since Aug 2016
17 Aug 2023, 05:30
Refund not paid
Supersonic and it's stuff are trained to ignore and lie. I cancelled my LTE package because of poor speeds, they asked me to return their router which I did. A month later they sent me an invoice that stated that I owe them R2500 for the router, I sent them proof that I returned it even called them I was told it is a mistake and they will rectify it, a month later they debit my account with R2500.
To cut the long story short whenever I call them they tell me that someone from the credit department will call me which never ever happens.
If you want to suffer start using Supersonic their are a bunch of ********s.
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Replies (3)0
Replies (3)Supersonic 's replyOfficial
17 Aug 2023, 08:00Good day, thank you for contacting Supersonic fibre. We would like to sincerely apologize for the delay and inconvenience caused. Kindly note this will be escalated further. Regards Supersonic team.
Supersonic 's reply17 Aug 2023, 08:00
Official
Good day, thank you for contacting Supersonic fibre. We would like to sincerely apologize for the delay and inconvenience caused. Kindly note this will be escalated further. Regards Supersonic team.
TM
Tshepo M's updateReviewer Update
17 Aug 2023, 08:43Lies and more lies, you are no different to Forex trade ****mer. I'm really frustrated with your company you are ********s plain and simple.
TM
Tshepo M's update17 Aug 2023, 08:43
Reviewer Update
Lies and more lies, you are no different to Forex trade ****mer. I'm really frustrated with your company you are ********s plain and simple.
TM
Tshepo M's updateReviewer Update
28 Aug 2023, 20:37What lies can you tell me now 2 weeks ago I was promised to be paid by Friday and like I speculated I didn't get a cent I have a good mind of driving to your offices and see what I can pay myself with. Your company is disgusting.
TM
Tshepo M's update28 Aug 2023, 20:37
Reviewer Update
What lies can you tell me now 2 weeks ago I was promised to be paid by Friday and like I speculated I didn't get a cent I have a good mind of driving to your offices and see what I can pay myself with. Your company is disgusting.
