EM
Enna M

1 reviews | Active since Mar 2018

20 Dec 2021, 10:14

Refund

Still have not been refunded my R599. I have been in touch with them for the past 5 months but everyone calls to tell me they are escalating. I have been ignored for months and this is nonsense. I want my money. You never delivered anything. What could take 5 months to investigate a R600 refund for something you never delivered? This is a ****

0
Replies (3)
Supersonic
Supersonic 's reply20 Dec 2021, 13:01
Official
 Good day Enna. 
Thank you flor reaching out to Supersonic. I sincerely apologise for the frustration caused by the trouble you are having with our Billing department. Kindly be advised that I will be looking into your query, 
Kind regards, 
Nonhlanhla 
EM
Enna M's update20 Dec 2021, 13:10
Reviewer Update
You have been looking into this query for 5 month.

EM
Enna M's update25 Dec 2021, 16:45
Reviewer Update
The person responsible for my refund and all this delay is Heather Fourie. If any of you ******** say escalating again, I'll die