Really bad service

I wish I could give a rating less than 1 star. Honestly, I have never been jerked around as much as I have been with this company. I spend more time on the support line than actually being connected to the Internet. And then today put of the blue my internet goes down and after 5 calls to the call centre I get told that my Internet issues are my fault because the modem should not even be moved 2cm when I clean the desk where it stands. Its absolutely ridiculous. I am done.