1 reviews | Active since Jul 2022
Read The review and you will know
WOW where do I begin,
First of all the air fiber is worse than a 4g connection, it constantly drops the router does not get a ip from the dish and then they say there was no connection drop from our side??? I was forced to use my own router cause the ****py zyxel they give you is HORRIBLE so with my own router I got things working okay for about 2 days then the disconnections started happening, NOT MY ROUTER the dish I can see this by looking at the great logs my Archer c6 TP link router provides.
Then the staff / support team omg it's like they give a bunch of 2 years old's a phone and laptop and tell them go ahead start helping our paying customers, I work in IT myself I can with 100% confidence say these guys know what they are shown their 1st week on the job and thats where it ends, i tried explaining one of them that my router is not getting a ip from the dish and they kept on asking me how can I browse to the routers page then, I mean you can ask a 12 year old with a gaming pc that and he would know, its real sad seeing what a new company that seemed promising had gone to, they ignore your support calls my support tickets go unanswered for days and when I go check the ticket its marked as resolved, but there was never a response? How is this just being overseen by management, thats if there is management cause it sure has hell does not seem like it.
One thing I can say for certain is PLEASE PLEASE GUYS save your time/money and go with another provider you are wating your energy with these guys.
