DK
Denzil K
1 reviews | Active since May 2018
21 Dec 2021, 11:59
Rather use Vodacom, the service from Supersonic is abysmal.
I simply cannot tolerate such bad service.
On average, I waited 22 min to have my call answered by a technical representative. When I finally get through, I am put on hold for 15 min cause the call centre agent needs to talk to someone in another department. Regrettably, there is no medium to send an email query for technical issues and there is no online technical channel wherein MTN Supersonic calls the customer. This **** needs to stop, cause calling MTN Supersonic and wasting airtime has got to stop.
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