****py Service at Supersonic

I'm at it again with Supersonic today,router not working I can't work I've been calling their call centre for 15th time already but no help I've spoken to several agents even one team leader even took their name down,I've recharged R100 already it gets finished when I ask them to call me some promise to and some say they outbound systems doesn't work no alternative made so that they call me back and assist me they all ask me one thing when I call them even the so called team leader Trevor is useless the phone cut while I was explaining my story to him my Airtime got finished but he never made means to call me back,now I'm stranded without Airtime I can't call them back and they also not calling back I'm still not assisted I can't work because the router is off.Last week when their router started doing such things same thing happened I called them 100 times and I wasn't assisted I had to pack up and go and work from the office for two days until I wrote to Hellopeter that's how I was assisted, I think the only way to communicate with them is through Hellopeter,even now that I wrote my experience to Hellopeter then they're going to call me.I'm seriously fed up I need a reimburse of my Airtime of R200 already counting from last week I cant go in like these!!!,I still say buy anything from them at your own risk they're so so bad nx!