Probably one of the worst internet providers out there.

My wifi has been down since yesterday (early afternoon). The first time I called, they were unable to resolve the issue and escalated it (apparently...). I called again this morning, and had a discussion as if this was the first time I called, the call got cut off after I was on the line with them for almost 30 minutes on my own voice minutes. No call back. Called again, after another 30 minutes of frustration and not getting anywhere was told that the operator was unable to reach the department that needed to assist and would therefore call me back after 15 min. I made a promise that should this not happen I will take to Hello Peter because it's clear Supersonic doesn't care if people work from home and their livelihood kind of depends on having a wifi connection.

Pathetic and not the first time. I'd give zero stars if this were an option. When it comes to resolving issues Supersonic is probably one of the worst, if not the worst.