ME
Miles E

1 reviews | Active since Dec 2023

12 Dec 2023, 15:42

Prince from supersonic

Shout out to Prince from supersonic, after over a week of grappling with supersonic to try and get my line simply activated with octotel. Them assuring me it has been activated with octotel, a follow up telling me that it is their highest priority, only to phone octotel and they told me that they can get someone to activate it within an hour. By then I had cancelled my supersonic order anyway and after a day of hitting dead ends trying to get my line released from supersonic, Prince came riding in on a golden steed. He told me he would escalate the issue (as I have heard at least 8 times in the last week) and I pleaded that he simply phone octotel himself to resolve the issue. He messaged back 10 minutes later to tell me he had won the battle, I phoned octotel to confirm and they confirmed that supersonic had not **** to me as they have done for the past week! Huzzah Prince - should be renamed King 👑! My hero!

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Replies (2)
Supersonic
Supersonic 's reply12 Dec 2023, 15:50
Official
Y'ello Feedback like this encourages us continually improve our client encounters by comprehending what we are doing well and what we can take a shot at. Along these lines, we thank you for setting aside the effort to send us this supportive reaction. Thank you The Supersonic Team
ME
Miles E's update12 Dec 2023, 16:16
Reviewer Update
If you had actually read the review you would know that it had almost nothing positive to say about supersonic but only positive things about Prince :3