TR
Tokkie R
1 reviews | Active since Nov 2019
30 Apr 2024, 13:08
Poor Support
Customer Service or Support extremely poor, via whatsapp in 2 hours i have had no reply not even we are busy and will attend to the problem, subsequent follow up messages bluntly ignored
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Replies (1)
Supersonic 's replyOfficial
02 May 2024, 09:31Good day, Tokkie,
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
We are taking this incident seriously and appropriate measures are being implemented to prevent such from occurring in the future.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
We are taking this incident seriously and appropriate measures are being implemented to prevent such from occurring in the future.
Kind regards,
AM
Supersonic 's reply02 May 2024, 09:31
Official
Good day, Tokkie,
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
We are taking this incident seriously and appropriate measures are being implemented to prevent such from occurring in the future.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
We are taking this incident seriously and appropriate measures are being implemented to prevent such from occurring in the future.
Kind regards,
AM